1. General Information

• Business Name: Mictlan Mexican Restaurant
• Services Offered: We offer online ordering, food delivery, and in-person pickup options.
• Service Hours: Our hours of operation may vary. Please check our website or contact us for the most up-to-date hours.

2. Eligibility

• To place an order, you must be at least 18 years old or have permission from a parent or legal guardian.

3. Online Ordering

• Orders can be placed online through our website or any other official online platforms we support.
• Order Modifications: Once submitted, orders cannot be modified. If you need assistance, contact us immediately, and we will try to help.
• Order Confirmation: After placing an order, you will receive a confirmation email with your order details.

4. Pricing and Payments

• Pricing: All prices listed on our website are in USD and are subject to change without notice. Prices include applicable sales tax unless stated otherwise.
• Payment Methods: We accept major credit and debit cards for online payments. All transactions are processed securely.
• Refunds and Cancellations: Orders cannot be canceled once prepared or en route for delivery. Refunds are only issued for incorrect or missing items or other issues within our control.

5. Delivery and Pickup

• Delivery Areas: We offer delivery within specific areas. Please verify that your address is within our delivery radius before placing an order.
• Delivery Fees: A delivery fee may apply based on your location.
• Pickup Orders: Pickup orders will be available at our designated pickup counter at the time specified in your confirmation email.
• Delivery Time: Estimated delivery times are not guaranteed. Traffic, weather, and other factors may impact delivery times.

6. Product Availability

• Certain menu items may be unavailable due to seasonal changes, supply limitations, or other reasons. We reserve the right to modify our menu without prior notice.

7. Allergy and Dietary Information

• Mictlan Mexican Restaurant strives to provide accurate information regarding allergens and dietary restrictions. However, cross-contamination may occur. If you have specific dietary needs, please inform us when placing your order, and we will do our best to accommodate.

8. Limitation of Liability

• Mictlan Mexican Restaurant is not liable for any indirect, incidental, or consequential damages resulting from your use of our services, including but not limited to damages for loss of data, revenue, or profits.

9. Intellectual Property

• All content on our website, including text, images, logos, and design, is the property of Mictlan Mexican Restaurant. Unauthorized use or distribution is prohibited.

10. Privacy

• Your privacy is important to us. Please review our [Privacy Policy] to learn about how we collect, use, and protect your information.

11. Changes to Terms and Conditions

• Mictlan Mexican Restaurant reserves the right to update these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on our website.

12. Contact Us

• If you have any questions regarding these Terms and Conditions or need further assistance, please contact us at:

  Mictlan Mexican Restaurant
  Email: info@mictlanny.com
  Phone: (917) 409-5553